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Sync problems

Notes not appearing on your other device, sync errors, and how to force a sync.

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Written by Junan Pang

1. Check the status

Settings → Account & Sync shows one of: up to date · last 2:41 PM, syncing…, N pending, or error: ….

2. Same account on both devices?

The most common cause of "my notes aren't on my other Mac." Check the signed-in email on both, and make sure they match.

3. Force a sync

Click Sync now on both devices. Sync otherwise runs about every 30 seconds.

4. Expected gaps that aren't bugs

  • Transcripts never sync. The note syncs; the raw transcript stays on the Mac that captured it. This is by design.

  • Dictation history never syncs. Local-only, always.

5. A stuck pending count

If the pending count doesn't move for several minutes:

  1. Check your network

  2. Quit and relaunch Amlin

  3. If it persists, sign out and back in on the affected device — your local notes are untouched by signing out

6. A very large note

Occasionally a huge note is rejected by the sync service and kept locally only. It's still on the device where you wrote it; splitting it into two notes usually resolves it.

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